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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Slatten

November 2, 2024

5  out of  5
rating by Jim Slatten
"Amy office was recommended by my local State Farm agent, Ann Raush, in Louisiana to handle an insurance issue on a probate estate property in Highlands. Tifani from Amy's office was knowledgeable, highly responsive and prompt in helping the estate to bind coverage quickly. Highly recommend Tifani in Amy's office. Follow up: The whole office was great to work on the estate's insurance matters. Even though we were a "short term" client we got the best of service from Amy and her staff."
We responded:
"Jim thank you for your kind words. Tifani is a great asset to our office. We are happy to help!"
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Joseph weldon

October 3, 2024

5  out of  5
rating by Joseph weldon
"Justin was amazing kept me up to date with everything called to see if there was anything else i needed and was super respectful and polite"
We responded:
"Thank you for the review. We appreciate your business and are happy to help anytime!"
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icur4me

September 25, 2024

4  out of  5
rating by icur4me
"Even though I didn't have an appointment and they were busy they saw to me quickly. Justin Staffelbach was a pleasure to work with. Everyone in the office was very friendly, I was instantly put at ease. I will be returning to that office."
We responded:
"Thank you for the review. We are happy to hear that you had a great experience with us."
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Emily Pignona

September 22, 2024

5  out of  5
rating by Emily Pignona
"If you want quality, reputable, personal insurance providers you can rely on look no further! This office has many smiling faces, by I personally ask for Justin every time. He was very knowledgeable about all of the different home, auto, and life policies. I can rest assured knowing Amy and her team are always available to answer my calls right away and find a solution to my questions!"
We responded:
"Thank you for your kind words, we appreciate you and are happy to help!"
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Yvonne Robinson

September 17, 2024

5  out of  5
rating by Yvonne Robinson
"Justin Staffelbach was the State Farm agent who helped my daughter and me with insurance. We had a lot of questions and wanted to compare current insurance with what State Farm could offer. He spent plenty of time with us, answered our questions and even offered his own personal insurance decisions to help us make ours. Most of all, we felt no pressure one way or another. Nice guy did a nice job. 😊"
We responded:
"Thank you for your review. Justin is a huge asset to our office. We appreciate your business and are happy to help!"
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Paige R

September 17, 2024

5  out of  5
rating by Paige R
"Justin Staffelbach is a great agent to work with. He was extremely friendly, knowledgeable and empathetic. He really put in the effort to explain my life insurance and car insurance policy when I had never purchased any before. He cared about providing me with a plan that worked for my budget and family. Purchasing insurance of any kind can be a stressful thing. I feel much better about my life insurance policy and my new and improved car insurance. Thanks Justin!"
We responded:
"Thank you for your kind words. We appreciate your business and are happy to help in any way we can."
Profile photo of Paul Williams

Paul Williams

September 16, 2024

5  out of  5
rating by Paul Williams
"Was looking for new Home Owner's and Liability policies, on short notice. Justin was amazing to work with, very organized and had us insured with the appropriate levels of exposure that met our needs in short order! Would highly recommend."
We responded:
"Thank you for the kind words. Justin is a huge asset to our agency. We greatly appreciate your business!"
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Stephen Dunbar

September 7, 2024

5  out of  5
rating by Stephen Dunbar
"I want to thank Amy Manshack for her agents at the Franklin office specifically, Justin who lead the charge and never gave up and those who assisted I’m grateful Happy Friday y’all"
We responded:
"Thank you for the kind words. We greatly appreciate your business and are happy to help anyway we can"
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Fairy Queen

September 5, 2024

5  out of  5
rating by Fairy Queen
"BEST SERVICE EVER!!!!! In My Opinion. JUSTIN STAFFELBACH was ABSOLUTELY WONDERFUL along with a seamless, organized family feel. We Got everything put in place for Home and Car insurance and Great Life Insurance options. You can't do ANY BETTER than this when it comes to really important issues. Thank you!!! JUSTIN"
We responded:
"Thank you for the review and kind words. We greatly appreciate your business and are happy to help any way we can."
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Emily Cary

July 18, 2024

5  out of  5
rating by Emily Cary
"Justin gave me a great help to cover my cars and my house for a good price . Thank you again"
We responded:
"Justin is great with customers we appreciate you. If we can do anything in the future please let us know"
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Susan Kannen

June 13, 2024

5  out of  5
rating by Susan Kannen
"We are moving to Franklin NC from Northern VA. Today we met with Justin who helped us with homeowners and car insurance. He took time to ask us questions to ensure all our insurance needs were met. We are really happy with our service and look forward to working with Justin in the future."
We responded:
"Thank you for the kind words. We appreciate your business and are happy to help"
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Gareth Lynch

May 31, 2024

5  out of  5
rating by Gareth Lynch
"Justin made everything extremely painless and took the guess work out of the insurance and coverage process. I feel my vehicle is insured to the best it can be and we even discussed life insurance possibilities in future, which was also, extremely painless. 100% recommended to anyone that asks"
We responded:
"Thank you for your review we value your business!"
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Kevin Claus

May 9, 2024

5  out of  5
rating by Kevin Claus
"Alan was very helpful today while assisting me with numerous rate quotes. He was very patient with my many questions. He researched and returned my call very quickly!"
We responded:
"Thank you for your review. We appreciate your feedback and value you as a customer!"
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Simply Starry

May 4, 2024

5  out of  5
rating by Simply Starry
"Ever since moving to Franklin I needed a solid friendly and accessible insurance agent. And I really love these people Justin was my agent but everybody in the office is very nice. I got very reasonable rates on to Camper vans in my Ford Escape. If I have a request like can you print me out my proof of insurance they're right on it I don't know about recommending anybody else but them"
We responded:
"Thank you for your review. We greatly appreciate your business and the kind words about our office!"
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Sharon Tippett

May 2, 2024

5  out of  5
rating by Sharon Tippett
"Tifani McClure was kind, caring and very helpful in getting our insurance switched over and saved us some money. Highly recommend!!"
We responded:
"Tifani is great with customers. Thank your for your review we greatly appreciate you!"
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Steffany McMahan

April 16, 2024

5  out of  5
rating by Steffany McMahan
"I love Amy and her crew. I have been with them for years. They have an amazing team."
We responded:
"Thank you for your review. We greatly appreciate you."
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Donald Sasser

April 15, 2024

5  out of  5
rating by Donald Sasser
"It was a pleasure doing business with "Justin", the agent that helped me get covered. Definitely had a good sense of humor to deal with me as I'm a little crusty and occasionally say bad words. Would I recommend them? You betcha!"
We responded:
"Thank you for the kind word. Justin is great with helping clients find the insurance that meets their needs."
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Erin Brown

April 4, 2024

5  out of  5
rating by Erin Brown
"I highly recommend State Farm for your insurance needs! Justin made finding the right life insurance policy painless! Seriously. He was efficient, knowledgeable, and kind. Go see Justin at the Amy Manshack location!"
We responded:
"Thank you for the review. we greatly appreciate you. Justin is a huge asset to our team"
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J K

March 6, 2024

5  out of  5
rating by J K
"I am grateful for the outstanding service I've received with this State Farm team. Not only do I have affordable and comprehensive coverage for my vehicle and home, but I also have a peace of mind when life happens and things go wrong. Justin has made the process of dealing with a total loss for my car as stress free as possible, going above and beyond to handle the ins and outs of my claim, and reaching out to me, keeping me informed every step of the way. I am more than blessed to have them as an insurance carrier."
We responded:
"Thank you for your review. We greatly appreciate you!"
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Wendy Aaronson

February 21, 2024

5  out of  5
rating by Wendy Aaronson
"I had a great experience with Tifani in Amy’s office. She was so friendly and got me a policy for a new home we’re building in Cashiers. I thought the price was great too! Thank you!"
We responded:
"Thank you for your review. We greatly appreciate you!"
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DimeBag Kevv

February 20, 2024

5  out of  5
rating by DimeBag Kevv
"Allen got me in and out very quickly. He knew what he was doing!"
We responded:
"Thank you for your review!"
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Jon Ruehle

February 15, 2024

5  out of  5
rating by Jon Ruehle
"We moved from Texas to North Carolina this week. I called Amy's office and worked with Michelle on transferring our State Farm insurance from Texas to North Carolina. Michelle made it very very easy for us and pretty much took care of everything."
We responded:
"We are happy to help. We greatly appreciate you and are here for anything you need."
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Clarice Cowell

February 2, 2024

5  out of  5
rating by Clarice Cowell
"Friendly, helpful, great experience"
We responded:
"Thank you for the kind words. We greatly appreciate you!"
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Melinda Kenan

January 29, 2024

5  out of  5
rating by Melinda Kenan
"Justin is very helpful and friendly."
We responded:
"Thank you for your review. We greatly appreciate you!"
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D North

January 23, 2024

5  out of  5
rating by D North
"Everyone was great in helping me. Kevin assisted me with my transition with State Farm from Florida to NC. He was knowledgeable and professional and consulted his boss with something he was unsure of but wanted to make sure. I highly recommend this office . Thank you all for helping me with this part of my move to Franklin, NC!"
We responded:
"Thank you for your review. We appreciate you!"